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Titan Website Terms of Use

Effective Date: October 6, 2026

Last Updated: October 2026

Contents

  1. Acceptance of These Terms
  2. Who May Use the Sites
  3. Relationship to Customer Agreements
  4. Changes to These Terms
  5. Privacy
  6. Ownership of the Sites and Content
  7. Limited License to Use the Sites
  8. Trademarks
  9. Acceptable Use
  10. Trust Center and Restricted Materials
  11. Information You Send Us
  12. Informational Purposes Only
  13. AI Features on the Sites
  14. No Offer of Securities
  15. Third-Party Links and Services
  16. Security Vulnerability Reporting
  17. Copyright Complaints
  18. Disclaimer of Warranties
  19. Limitation of Liability
  20. Indemnification
  21. Export Controls and Sanctions
  22. Suspension and Termination
  23. Governing Law and Venue
  24. International Use
  25. General Terms
  26. Contact Us

1. Acceptance of These Terms

1.1 Agreement and Scope

These Website Terms of Use (these “Terms”) are a legal agreement between you and Titan OS, Inc., doing business as Titan Banking AI (“Titan,” “we,” “us,” or “our”). They govern your access to and use of titanbanking.ai, Titan’s Trust Center, and any other Titan website or online page that links to these Terms (together, the “Sites”).

The Sites do not include the Titan Platform. The Titan Platform includes its login pages, user interfaces, application programming interfaces, Titan’s AI models, and any hosted, customer-deployed, or on-premises environment. All of these are governed exclusively by the applicable Customer Agreement, as defined in Section 3.

1.2 Accepting the Terms

By accessing or using the Sites, you agree to these Terms. If you do not agree, do not use the Sites.

1.3 Using the Sites for an Organization

If you use the Sites on behalf of a company or other organization, you represent that you have authority to accept these Terms on its behalf. In that case, “you” includes that organization.

2. Who May Use the Sites

The Sites are intended for businesses, financial institutions, and professionals. You must be at least 18 years old to use the Sites. You may not use the Sites if applicable law bars you from doing so, including the export control and sanctions laws described in Section 21.

3. Relationship to Customer Agreements

3.1 The Titan Platform Is Governed Separately

These Terms apply only to the Sites. The Titan Platform, Titan’s AI models, and all related services are governed exclusively by the written agreements between Titan and the customer. These include the Master Services Agreement, Data Processing Addendum, order forms, statements of work, and service level agreements (together, the “Customer Agreement”). This applies whether the Titan Platform is hosted by Titan or deployed in a customer environment. These Terms do not grant any right to access or use the Titan Platform.

3.2 Conflicts

If these Terms conflict with a Customer Agreement, the Customer Agreement controls. Nothing on the Sites modifies, supplements, or waives any term of a Customer Agreement.

4. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated Terms on the Sites and change the “Last Updated” date above. Changes take effect when posted. Your continued use of the Sites after changes are posted means you accept the updated Terms. If we make a material change, we will provide additional notice on the Sites where appropriate.

5. Privacy

Our Privacy Policy, available at [PRIVACY POLICY URL], describes how Titan collects, uses, and discloses personal information through the Sites. It also explains your choices and rights.

6. Ownership of the Sites and Content

The Sites and all of their content are owned by Titan or its licensors. This includes text, graphics, logos, images, videos, white papers, research, reports, webinars, software, code, and the selection and arrangement of all of these (together, “Content”). The Sites and Content are protected by copyright, trademark, trade secret, and other intellectual property laws. Titan and its licensors reserve all rights not expressly granted in these Terms.

7. Limited License to Use the Sites

7.1 License Grant

Subject to your compliance with these Terms, Titan grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the Sites. You may also download or print a reasonable number of copies of Content that Titan makes available for download. That permission is limited to your internal business purpose of learning about or evaluating Titan’s products and services.

7.2 Conditions

When you download or print Content, you must keep all copyright, trademark, and other proprietary notices on it. You may not modify the Content or use it for any other purpose.

8. Trademarks

“Titan,” “Titan Banking AI,” “Titan Foundry,” “Citadel,” and related names, logos, and designs are trademarks of Titan. You may not use them without Titan’s prior written permission, except as permitted by law. All other trademarks on the Sites belong to their respective owners. Their appearance on the Sites does not imply that the owner is affiliated with, endorses, or sponsors Titan.

9. Acceptable Use

You agree not to:

  1. use the Sites in violation of any applicable law or regulation;
  2. copy, reproduce, distribute, republish, sell, or create derivative works from the Sites or Content, except as permitted in Section 7;
  3. use any robot, spider, scraper, crawler, or other automated means to access, collect, or monitor the Sites or Content, except for search engine indexing that complies with our robots.txt file;
  4. use the Sites or Content to develop, train, fine-tune, or improve any artificial intelligence or machine learning model, or to build a competing product or service;
  5. attempt to gain unauthorized access to the Sites, the Trust Center, the Titan Platform, or any related system or network;
  6. probe, scan, or test the vulnerability of the Sites or any related system, or breach any security or authentication measure, except as permitted in Section 16;
  7. interfere with or disrupt the operation of the Sites, including by introducing malware or other harmful code or by placing an unreasonable load on our infrastructure;
  8. decompile, disassemble, or reverse engineer any part of the Sites, except to the extent applicable law expressly permits;
  9. frame or mirror any part of the Sites without Titan’s prior written permission;
  10. impersonate any person or organization, or misrepresent your affiliation with any person or organization;
  11. submit false, misleading, or unlawful information through any form on the Sites; or
  12. use the Sites to send unsolicited commercial messages or to collect information about other users.

10. Trust Center and Restricted Materials

10.1 Access Conditions

Some areas of the Sites, including portions of the Trust Center, may require you to register, verify your identity, or accept a confidentiality agreement before you can view security documentation, audit reports, policies, or other restricted materials (“Restricted Materials”).

10.2 Use of Restricted Materials

You may use Restricted Materials only to evaluate Titan’s security and compliance program in connection with an existing or prospective business relationship with Titan. You must keep Restricted Materials confidential. You may share them only with your employees and advisors who need them for that purpose and who are bound by confidentiality obligations at least as protective as these Terms. If you accepted a separate confidentiality agreement to gain access, that agreement also applies and controls over this Section if they conflict.

10.3 Access Credentials

You are responsible for keeping any access credentials confidential and for all activity under them. Titan may suspend or revoke access to Restricted Materials at any time.

11. Information You Send Us

11.1 Do Not Send Confidential or Customer Information

Please do not use the Sites’ forms, chat features, or general email addresses to send confidential information, nonpublic personal information, or data about your institution’s customers. Unless a written agreement between you and Titan provides otherwise, Titan has no confidentiality obligation for information you send through the Sites. Customer data should be provided to Titan only under a Customer Agreement.

11.2 Feedback

If you send Titan suggestions, ideas, or other feedback about our products, services, or the Sites (“Feedback”), Titan may use it for any purpose without obligation or compensation to you. Providing Feedback does not give you any rights in Titan’s products or services.

11.3 Accuracy

You represent that the information you submit through the Sites is accurate and that you have the right to submit it.

12. Informational Purposes Only

12.1 No Professional Advice

Content on the Sites, including blog posts, research, regulatory commentary, case studies, and webinars, is provided for general informational purposes only. It is not legal, regulatory, compliance, financial, investment, tax, accounting, or credit advice. It does not create any professional, fiduciary, or advisory relationship. You should consult your own qualified advisors before acting on any information on the Sites.

12.2 Regulatory Content

Content describing banking laws, regulations, supervisory guidance, or industry practices may not reflect the most recent developments and may not apply to your institution. Titan does not guarantee that use of its products or services will satisfy any particular legal or regulatory requirement.

12.3 Product Information

Descriptions of Titan’s products, features, and capabilities on the Sites are general summaries and may change. The specifications, commitments, and service levels that apply to a customer are those in that customer’s Customer Agreement.

12.4 Forward-Looking Statements

The Sites may contain statements about Titan’s plans, product roadmap, or future developments. These statements reflect Titan’s current expectations and are subject to change. Titan has no obligation to update them.

13. AI Features on the Sites

13.1 Availability

Titan may offer AI-powered features on the Sites, such as a chat assistant or content search. Titan will identify these features as AI. They are separate from the Titan Platform.

13.2 Outputs

Outputs from AI features on the Sites are for general informational purposes only and may be inaccurate, incomplete, or out of date. Do not rely on them as professional advice or as a statement of Titan’s contractual commitments. Review outputs independently before you use them.

13.3 Inputs

Do not enter confidential information, personal information about others, or customer data into AI features on the Sites. Titan processes inputs to those features as described in the Privacy Policy.

14. No Offer of Securities

Nothing on the Sites is an offer to sell, or a solicitation of an offer to buy, any securities of Titan or any other entity. Titan will offer its securities only through definitive offering documents provided directly to eligible investors.

15. Third-Party Links and Services

The Sites may contain links to third-party websites, content, or services, such as LinkedIn, event registration platforms, or scheduling tools. Titan does not control those third parties and is not responsible for their content, privacy practices, or availability. A link does not mean Titan endorses the third party. Your use of third-party websites and services is governed by their own terms and policies.

16. Security Vulnerability Reporting

16.1 How to Report

If you believe you have found a security vulnerability in the Sites, please report it to [SECURITY EMAIL ADDRESS]. Include enough detail for us to reproduce the issue.

16.2 Good-Faith Research

Titan will not pursue legal action against you under Section 9 for good-faith security research that:

  1. is limited to the Sites;
  2. avoids accessing, modifying, or retaining data that does not belong to you;
  3. avoids degrading the Sites or affecting other users;
  4. does not involve social engineering, physical attacks, or denial-of-service testing; and
  5. is reported promptly to Titan and not disclosed publicly until Titan has had a reasonable opportunity to fix the issue.

This Section does not authorize any testing of the Titan Platform or any customer environment. Testing of the Titan Platform is governed by the applicable Customer Agreement.

17. Copyright Complaints

17.1 Submitting a Notice

Titan respects the intellectual property rights of others. If you believe material on the Sites infringes your copyright, send a written notice to Titan’s designated agent that includes:

  1. your physical or electronic signature;
  2. identification of the copyrighted work you claim has been infringed;
  3. identification of the material you claim is infringing, with information reasonably sufficient for Titan to locate it;
  4. your name, address, telephone number, and email address;
  5. a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
  6. a statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner’s behalf.

17.2 Designated Agent

Titan’s designated agent for copyright complaints is:

Copyright Agent

Titan OS Inc

5 Greenwich Office Park, Suite 100

Greenwich, CT 06831

United States

Email: legal@titanbanking.ai

Phone: [PHONE NUMBER]

17.3 Repeat Infringers

Where appropriate, Titan will remove material that infringes the rights of others and will terminate access for repeat infringers.

18. Disclaimer of Warranties

18.1 As-Is Basis

To the fullest extent permitted by applicable law, the Sites and all Content are provided “as is” and “as available.” Titan disclaims all warranties, whether express, implied, or statutory. This includes warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy, and any warranties arising from course of dealing or usage of trade.

18.2 No Guarantee of Availability or Accuracy

Titan does not warrant that the Sites will be uninterrupted, secure, error-free, or free of viruses or other harmful components. Titan also does not warrant that Content is accurate, complete, or current. Any warranties for Titan’s products and services appear only in the applicable Customer Agreement.

19. Limitation of Liability

19.1 Excluded Damages

To the fullest extent permitted by applicable law, Titan and its affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to the Sites or these Terms. They will also not be liable for any loss of profits, revenue, data, goodwill, or business opportunity arising out of or relating to the Sites or these Terms. This applies under any theory of liability, even if Titan has been advised that those damages are possible.

19.2 Cap on Liability

To the fullest extent permitted by applicable law, Titan’s total liability for all claims arising out of or relating to the Sites or these Terms will not exceed one hundred U.S. dollars (US$100).

19.3 Exceptions

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law. This includes liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence. If you are a consumer in a jurisdiction that grants you rights these Terms cannot waive, those rights are not affected.

19.4 Customer Agreements

This Section does not apply to Titan’s obligations under any Customer Agreement, which contains its own limitation of liability.

20. Indemnification

To the extent permitted by applicable law, you will defend, indemnify, and hold harmless Titan and its affiliates, officers, directors, employees, and agents against any third-party claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of:

  1. your violation of these Terms;
  2. your violation of any law or the rights of any third party; or
  3. any information you submit through the Sites.

21. Export Controls and Sanctions

You may not access or use the Sites in violation of U.S. export control or economic sanctions laws. These include the Export Administration Regulations and the regulations administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control. By using the Sites, you represent that you are not:

  1. located in, organized under the laws of, or ordinarily resident in a country or region subject to comprehensive U.S. sanctions; or
  2. listed on, or owned or controlled by a party listed on, any U.S. government restricted party list.

22. Suspension and Termination

Titan may suspend or terminate your access to all or part of the Sites at any time, with or without notice, including if Titan believes you have violated these Terms. Titan may also modify, suspend, or discontinue any part of the Sites at any time. Sections 3, 6, 8, 10, 11, 12, 14, and 18 through 25 survive any termination of your access.

23. Governing Law and Venue

23.1 Governing Law

These Terms, and any dispute arising out of or relating to them or to the Sites, are governed by the laws of the State of Delaware, without regard to its conflict of laws principles.

23.2 Venue

The state and federal courts located in Fairfield County, Connecticut have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Sites, and you and Titan consent to their personal jurisdiction. Titan may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property, its confidential information, or the security of the Sites.

23.3 Jury Trial Waiver

To the fullest extent permitted by applicable law, you and Titan each waive any right to a jury trial in any proceeding arising out of or relating to these Terms or the Sites.

23.4 Consumers Outside the United States

If you are a consumer residing in a country whose laws give you the right to bring claims in your local courts or under your local law, nothing in this Section deprives you of that right.

24. International Use

Titan operates the Sites from the United States. Titan makes no representation that the Sites or Content are appropriate or available for use in other locations. If you access the Sites from outside the United States, you do so on your own initiative and are responsible for complying with local law.

25. General Terms

25.1 Entire Agreement

These Terms are the entire agreement between you and Titan regarding the Sites, together with the Privacy Policy and any confidentiality agreement you accept to access Restricted Materials. They supersede any prior understandings regarding the Sites. As described in Section 3, the Titan Platform is governed exclusively by the applicable Customer Agreement.

25.2 Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

25.3 No Waiver

Titan’s failure to enforce any provision of these Terms is not a waiver of its right to enforce that provision later.

25.4 Assignment

You may not assign or transfer these Terms without Titan’s prior written consent. Titan may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

25.5 Force Majeure

Titan is not liable for any delay or failure to perform caused by events beyond its reasonable control.

25.6 Electronic Communications

You consent to receive communications from Titan electronically. Electronic communications satisfy any legal requirement that communications be in writing.

25.7 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

26. Contact Us

Questions about these Terms may be sent to:

Email: legal@titanbanking.ai

Mail:

Titan OS Inc

Attn: Legal

5 Greenwich Office Park, Suite 100

Greenwich, CT 06831

United States

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